Renewal Account Manager
Leesburg, VA
To apply, please send your resume to recruiting@vertosoft.com and indicate your desired job title and we will be in touch with you shortly!
Join our rapidly growing team!
At Vertosoft, we are a small business focused on accelerating the adoption of innovative and emerging technology in the Government. Consistent with our dedication to government customers, Vertosoft has deep knowledge and experience supporting all phases of the government acquisition life cycle.
Strategic sourcing is our forte, streamlining the time required to provide critical technology and services to government end users at reduced prices. We provide the flexibility, agility, and responsiveness of a small company with the experience of a large organization. Vertosoft’s staff is widely respected and relied upon for its professional, ethical business approach. Our success is based upon the leadership of a highly-experienced management team. Our current staff has deep expertise in both meeting each agency’s specific requirements and the technology to satisfy those needs.
Vertosoft is an Equal Employment Opportunity Employer. Vertosoft will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
Overview
To keep up with the growing market demand, Vertosoft is seeking a hard-working, business-minded, personable team player to join our Government Sales team as a Renewal Account Manager.
Vertosoft is the destination for experienced, collaborative, and passionate sales professionals seeking a rewarding career in the emerging Government IT sales industry. We work with a portfolio of technology platforms and innovative solutions that provide the opportunity to provide a difference to our Government customers.
The Renewal Account Manager role supports a cutting-edge portfolio of technology solutions ranging from cloud-based AI/ML platforms to Cyber-security and mission critical Business Apps. We are seeking top performing Renewal Account Manager who will be responsible for managing the renewal lifecycle, from quote to order.
Renewal Account Manager Job Responsibilities
- Proactively identify upcoming renewals and engage with customers or partners in a timely manner.
- Manage the complete renewal process, including quoting, tracking, forecasting, and processing renewal orders.
- Serve as the main point of contact for customers during the renewal process.
- Respond to customer inquiries via phone and e-mail to create a positive customer experience.
- Clear understanding of the Public Sector procurement process
- Maintain accurate records of customer interactions and renewal status within Salesforce.
- Build and maintain strong relationships with customers and partners.
- Continuously monitor customer satisfaction and address any issues with Suppliers.
- Achieve sales goals around key performance indicators as determined by sales management.
Qualifications
- Bachelor’s Degree from a four-year College/University
- 2+ years of Government Inside sales experience
- Passion for selling
- Enthusiastic and “self-starter” approach
- Demonstrable record of sales success against quota
- Ability to communicate effectively (oral and written)
- Strong interpersonal skills
- Previous experience working at a Government value-added reseller or distributor
- Proficiency with CRM tools
- Proficiency with Microsoft Office (Exchange, Power Point, Excel, etc)